Sunday, January 18, 2015

What kind of elevator do you need for your elevator pitch?


Does your elevator pitch work for you?  Do you need one?  I recently read a blog posted on LinkedIn titled, “I don’t really care about our elevator pitch.”  The author shares he does not care about his pitch, “simply because what matters is issues and opportunities.”
He may have found a way to jump to that conversation, but many have found value in using a simple, but effective pitch to get a conversation going.

You may or may not be pitching your value proposition to a prospective client on an elevator.  For most, probably not.  I do believe, and have repeatedly witnessed, that the ability to clearly and concisely communicate your value proposition can open the door to a meaningful conversation on what you have to offer.  I have also seen the reverse where a poorly articulated value proposition quickly leads to disinterest and a potential missed opportunity.

Elements of an effective pitch
In my experience, a great pitch has three components:
1.    It is short and easy to explain
2.     It shares the unique value or benefit you have to offer
3.    Your benefit engages the listener’s emotions as well as their brain.  It makes them think, “I want that – it will make my world better.”

If your pitch does these three things, you will often get your listener to say, “tell me more.” After all, isn’t that what you want your prospect or a person you are meeting to say?  Your pitch should start a conversation.  A short, meaningful, engaging pitch will do far more to start conversations than a long-winded explanation of everything you have to offer.

What is our company’s pitch? “We help companies grow faster.”  We often hear, “tell me more.”  Then, we have a conversation about their challenges and the value we offer. 

So…what is your elevator pitch? 
Does it fit the three criteria above?  Many do not.  Based on a range of pitches I have heard in the last year, many companies need to work on their pitch – or, at least, they need a special elevator in which to make their pitch. 

See if one of these elevators fits your elevator pitch.  Based on the pitch your company uses today, what type of elevator do you need to deliver it?

Elevator in a tall building – Some people take several minutes to share their pitch.  This requires a long elevator ride in a tall building.  A pitch over 20-30 seconds is likely working against you.  You should be able to deliver your pitch in 1-3 sentences.  My experience is that a great one-sentence pitch will be most effective in prompting someone to respond with “tell me more.”

Many elevators to different floors – This is common with many companies.  Each person at the company makes a slightly different pitch about different aspects of your value proposition.  Some may effectively engage the listener, but as they describe different points of value, your representatives are taking prospects to different destinations.  Your company can be more effective if your entire team is aligned to pitch your company in the same compelling way.

All the elevators look the same as in those other buildings – Your company has an established elevator pitch, but it is so generic prospects cannot tell how you are different from other options.  An example of this would be, “We help you market your products to your customers.”  A generic pitch seldom engages one’s interest or emotions.  Often, the thought or response triggered by pitch like this is, “I already have someone who does that.”

No elevator, take the stairs – This happens when someone has no clear pitch to explain their company.  The listener has to work to learn what the company does. Prospects either ask questions to try and figure out if there is value for them, or they tune out and quickly leave the conversation.  Don’t make prospects become stair climbers, have your pitch prepared for when you meet people.

We have one fantastic high-speed elevator.  This is the best elevator for your pitch.  It is a short ride, it will take you where you want to go, and you are pleased when you get there.  If your pitch quickly engages your listener because you may make their world simpler or better, you likely have a highly effective pitch. 

In the end, the goal of the elevator pitch is to start a conversation, not to start and close a sale in 30 seconds.   Tell enough to engage and communicate your value, but leave your listener wanting to learn more. 

Voltaire once wrote, "The best way to be boring is to leave nothing out."  Don’t be boring.

David Lund is president and founder of GrowthSpring Group, a unique a strategic growth and marketing innovation firm that works with clients to accelerate success by helping them identify and launch new opportunities to profitably grow sales. www.GrowthSpringGroup.com